Audio and Video Conference Calling

PSD Computing, currently, only provides direct support for the Video Conferencing hardware located in the PSD Dean's office.  If you have problems with a converencing hardware in another location, please speak to the building manager or the Department that controls that space to get contact information for the support staff responsible.


Links to Campus resources

under construction.. content will be added soon.

 


Using the Jones 122 Conferencing Hardware

Documentation is available in PDF format.  

 


Tips for Skype users

Preparation for Conference Calls

Skype requires users to be listed in each other’s Contacts list before Video calls can be placed.  It is important that you accept Contact Invitations well-before a scheduled meeting if you are not already on the host’s Contact list.

We recommend you run the latest version of the Skype client.  Please run "Check for Updates" from the "Skype" menu in the Macintosh client, or from the "Help" menu in the Windows client prior to joining a conference call.

Windows 8 Users

Microsoft provides a Skype “Modern” client for Windows 8.  This client is bundled with Windows 8.1 and available for download from the Windows Store for Windows 8 users.

Group [>2] video call support is unreliable in this client.  If you have this client, you should disable it and install the full “Skype for Desktop” client.

Uninstall:

  1. Right-click the icon for the “Modern” client on the Start Menu view.
  2. Click the Uninstall option that appears at the bottom of the screen.

Install:

  1. Download the Skype for Desktop client from http://www.skype.com/en/download-skype/skype-for-computer/
  2.  Run the installer

Macintosh Users

No video from your Mac to other participants:

The Skype client does not take control of the built-in iSight camera if another application is using the camera when Skype is launched.  Make sure you aren’t running other applications that use the camera, like the Photobooth application, before you launch the Skype client.