Apple occassionally identifies a specific component or manufacturing defect in one of their products. When they acknowledge such an issue, they announce a Warranty Extension program to cover computers/devices that are affected by this defect.
If you are having problems with an Apple product, even if your device is out of warranty, you should check with Apple to see if there is a program to cover your particular issue.
Note: PSD Computing will endeavor to keep this list up to date with the programs that are most likely to affect our users. We encourage you to check with Apple's Support Site to make sure our list is complete, or to verify we haven't left off a particular product.
- Covers: Apple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions. These systems were sold between December 2012 and September 2013.
- Announced: 2015-06-19
- Valid Until: 2015-12-19, or 3 years from original purchase date
- Covers: A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue. As a result, your MacBook may not charge or only charge intermittently when it’s connected to a power adapter with an affected cable.
- Announced: February 12, 2016
- Valid Until: June 8, 2018
- Covers: Apple has determined that, in very rare cases, the two prong Apple AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may break and create a risk of electrical shock if touched. These wall plug adapters shipped from 2003 to 2015 with Mac and certain iOS devices, and were also included in the Apple World Travel Adapter Kit.
- Announced: February 5, 2016
- Valid Until: no expiration
- Covers: Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
- Announced: August 21, 2015
- Valid Until: 3 years after the first retail sale of the unit
- Covers: Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.
- Announced: February 18, 2016
- Valid Until: December 31, 2016